Privacy Policy

 

Scuno (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application (“Scuno”) to book electric scooters in Jaipur.

 

 

🔐 1. Information We Collect

a. Personal Information

  • Phone Number: Required for OTP login and user authentication.

  • Name and Email: If provided during booking or profile setup.

  • Booking Details: Scooter name, booking date, time duration, and pickup/drop instructions (if delivery is selected).

b. Device Information

  • Device type, operating system, crash logs, and performance data for app improvement.

c. Usage Data

  • App usage behavior to enhance user experience and fix issues.

 

📲 2. How We Use Your Information

We use your information to:

  • Authenticate users via OTP.

  • Manage and confirm bookings.

  • Contact users for delivery or pickup coordination.

  • Send booking confirmations and reminders.

  • Improve app performance and reliability.

 

🧱 3. Data Sharing

We do not sell or share your personal data with third parties, except:

  • Firebase by Google (for authentication and data storage).

  • Delivery Partners or Team Members (only for processing and fulfilling your booking).

  • Legal Authorities, when required by law or to ensure user safety.

 

📍 4. Location Data

Scuno does not collect or use your GPS location.
All bookings are manually confirmed, and locations are discussed during or after the booking process if delivery is selected.

 

 

🧮 5. Data Storage and Security

All data is securely stored using Firebase. We follow best practices to protect your information from unauthorized access or misuse.

 

 

🔁 6. Your Rights

You have the right to:

  • Access or update your personal information.

  • Request deletion of your data.

  • Contact us with privacy-related questions or concerns.

 

📧 7. Contact Us

For any questions about this policy or data handling, contact us at:
📩 [scunorentals@gmail.com]

 

 

🔄 8. Changes to This Policy

We may update this policy periodically. Changes will be communicated via the app or email, and the updated policy will always be available to view within the app or on our website.